Refund policy

Restrictions

The following items cannot be returned, unless there is a Valid Warranty Issue:

  • Any part that shows evidence of being used, installed, handled, packaged, or shipped improperly
  • Custom-ordered or personalized products
  • Hazardous materials (i.e. batteries, paint, etc.)
  • Videos, software, or other copyrighted material, after they have been opened
  • Wheels and/or tires, after they have been mounted

Notes

  • When returning an item, please over-box with the original packaging which was used to ship to you.
    • Doing so will help to prevent damage to the manufacturer’s packaging which would then make the item non-resalable and therefore non-returnable.
    • If you have discarded the over-boxing materials, the UPS or FedEx store can help to ensure that your return arrives in resalable condition.
  • All returns are subject to inspection.
  • Items that exceed the time limit or show evidence of use will be charged a Restocking fee
  • Shipping and handling fees are non-refundable.
  • If your order included any "special offer" or "free parts", they must also be returned or the value may be deducted from your refund.